Customer Services

In addition to providing high-quality products to its customers, Graymont provides expert engineering and technical support to meet their needs.

Areas covered include: product application, transportation, material handling, and research and development.

Product Applications

Graymont has technical and sales personnel skilled in addressing challenges raised by customers. They are available to work with customers to help determine the proper products to best meet their specific needs. Typical examples of this collaboration and support include flue-gas treatment projects, steel blends of high calcium and dolomitic products, the use of lime in asphalt, or how best to apply building products.


Graymont has extensive expertise in the safe, efficient transport of our products, by truck, rail or water. The emphasis is on building reliable, cost-efficient supply networks to best serve customers. An example of this commitment is the Company's extensive network of terminals stretching across the United States and Canada.

Material Handling

Graymont will review and inspect customer's material-handling facilities and design criteria in order to ensure efficient and economical operations. Upon request, Graymont is prepared to own and operate such facilities at the customer's site, including storage facilities. Graymont also leases portable lime slakers and silos, as well as unloading and material-handling equipment for short-term projects.

Research and Development

Graymont frequently collaborates with customers on R&D initiatives for new product and process applications. It has portable slakers and unloading conveyors available to facilitate testing of new applications at a customer's site.